APEX Climate Pro(“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit apexclimatepro.com or interact with us, how we use that information, and the choices you have.

1. Information we collect

Information you provide

When you submit a booking form, request a quote, send us an email, or call us, you may provide:

Your name
Phone number and email address
Service address and ZIP code
A description of the problem or service you need
Preferred appointment timing

Information collected automatically

When you visit our website, we may automatically collect:

IP address, browser type, device type, and operating system
Pages you view, links you click, and the date and time of your visit
Referring URL (the site you came from)

We use standard server logs and may use cookies or similar technologies for analytics and to remember your preferences.

2. How we use your information

We use the information we collect to:

Respond to your inquiry and schedule service appointments
Provide, perform, and follow up on the services you requested
Send service-related communications (appointment confirmations, invoices, warranty notices)
Improve our website and services
Comply with legal obligations and protect our rights
With your consent, send you promotional offers, newsletters, or maintenance reminders. You can opt out of marketing communications at any time.

3. How we share your information

We do not sell your personal information. We share information only as described below:

Service providers. Vendors who help us run our business (e.g., dispatch software, email tools, payment processors). They are contractually limited to using your information only on our behalf.
Legal compliance. When required by law, subpoena, court order, or to protect the safety and rights of APEX Climate Pro, our customers, or the public.
Business transfers. If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and analytics

Our website uses cookies and similar technologies for site functionality and analytics. We use Google Analytics 4 to understand how visitors find and use our site (page views, traffic sources, geographic region, and clicks on calls and forms). Google Analytics does not collect personally identifying information beyond what your browser provides automatically. You can disable cookies in your browser settings or install the Google Analytics opt-out browser add-on to prevent your visits from being measured.

5. Data security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet or electronic storage is 100% secure, however, so we cannot guarantee absolute security.

6. Data retention

We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Children's privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

8. Your rights

Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, or delete it. To exercise these rights, contact us at the address below.

9. Changes to this policy

We may update this Privacy Policy from time to time. The “Effective” date at the top reflects the most recent revision. We encourage you to review the policy periodically.

10. Contact us

Questions about this policy? Reach out:

APEX Climate Pro
1124 Aron St, Cocoa, FL 32927
Phone: (321) 208-3181
Email: info@apexclimatepro.com